Feature Requests

Current, glossary goes across all languages, which makes it not useful if you have multiple languages for your KB. e.g. Our Japanese audience cannot use an English definition (and we have quite some terms that are not translated in all languages). Making the glossary, or specific terms linked to a language would make this useful for us.

To improve the broken links checker, it should: Indicate if the article with the broken link is Archived. Provide a filter option to exclude Archived articles. Currently, the broken links checker may generate a lengthy list of articles, making it difficult to identify if an article is Active (requires attention) or Archived (doesn't require attention).

I would love to see a feature where as Administrator we could manage the keywords/tags. Create a list of the tags which can be used by writers Delete some tags (and reflected on article where the tags are used) Merge some tags (and reflected on article where the tags are used) See a list of article where specific tag is used

There's no easy way to check if an article has been inserted anywhere, we have the URL checker, to see if an article has been linked via URL, but no way of checking inserts.

The "apply this accessibility to all categories & articles under this category" box is only available in the Edit menu of categories. However, if you want to change the access level of a category via the Actions menu, this feature is not available. It should be added to that section too.

The default "Sort by" setting is "Position". When we change this to any other option and if we log out it will reset back to "Position".

Easy way to open the edit card for an existing category and change name/URL.

This is the current behavior: Creating a new category with the same slug as another one results in a warning and the category isn't created > this is correct. Changing the slug of an existing category to be the same as another one in the KB doesn't trigger a warning. The window closed without changing the slug. This is confusing. Creating an article with a duplicate slug doesn't trigger any warnings. There should be one.

I really like the article expiration feature, including the reminder emails. But I just had a few articles slip by that date and now I'm having a really hard time figuring out where they are. I really wish there was an Expired Articles view in the Admin panel up where you go to review Published and Draft articles.