Feature Requests

I suggest adding a 'Recent Updates' sidebar to articles, similar to our table of contents. It would list the sections that were recently changed, and clicking on a section would automatically scroll to it. This would make it easier to find the latest information.

We'd like to be able to send alerts/announcements/breaking news to our users directly either via their dashboard or emails.

A Type field that we could use to categorise our glossary items (for instance according to the part of our product the Expression pertains to) would assist our readers with understanding the structure of our product and therefore also of our Help Center articles. It could also make the glossary page more user-friendly - as well as filtering by first letter the user could filter to see all the terms of a certain Type. This new field should be optional.

Right now, if a user added a Link in the "No Results Message" users cannot click it.

Some terms might appear quite a few times in a given article, and it might get annoying to have the definitions popping up all over the place through the whole thing, especially if there are a number of terms in the same article. It would be nice to be able to set the definition links to only appear on the first 3 to 5 instances, say.

Turn your KB Into a KB With Community forum. Allow users to ask & answer questions, and highlight the best answers

When using Helpjuice for internal compliance documentation, these documents require a periodic review at a scheduled frequency. So let's say a computer use policy needs to be reviewed every 2 years by IT. Or a password policy every year by IT security, etc... Audits require not just documentation, but review of the content with a log of who reviewed. Instead of creating an external spreadsheet, it would be nice to assign a department ownership and set a scheduled review date. That would notify the department, and track that a review was completed (regardless if updates were made or not). It's a feature we miss as we are migrating from Confluence.

Currently, dashboard updates only list the articles that have been recently updated not specifically what was recently updated. I would like to request a feature similar to the table of contents found on the right side of the articles but instead of the table of contents, inside will be listed the recently updated sections of the articles. We are always scouring the entire article to see what was updated. When clicking the listed updated section, the page will auto-scroll to the updated section and/or highlight the recently updated part.

built-in flowchart and diagrams tool would be great to move the product forward. Something like Confluence built-in feature.

It is very cumbersome to try new themes and test third party add-ons without a dedicated, permanent sandbox environment.