Bugs

Search results aren’t prioritizing articles based on keyword relevance as effectively as before. Articles with partial title matches (e.g., using part of the title) aren’t consistently appearing in the search results. Searches for common keywords within titles don’t always return expected results, impacting article discovery. Adding keywords to articles doesn’t seem to influence search ranking or priority as much as before. Search queries with multiple keywords don’t always yield relevant or expected top results, even if one keyword is uniquely associated with a particular article. The search functionality doesn’t appear to be contextual, as results for similar or related terms aren’t reliably returned.

If we make the block private and whitelist users, next time we open the block's setting it will show the internal tab even though the block is private. If users are whitelisted and we exit the block's setting while on the private tab, it should reopen in the private tab to make it clear the block is private.

When the Swiftly Search contact form is submitted after no results are found, it currently redirects to the wrong URL: subdomain.com/questions . The expected behavior is for the form to redirect to: subdomain.com/thanks .

When initially creating an article, the Last Updated by field shows as Deleted User and only updates to the correct user name once we manually save the draft or publish the article.

Some concerns in the files manager: The search bar does not return results sometimes even after one inputs the correct file name Sorting - Re: https://helpjuice.canny.io/feature-requests/p/sorting-files-when-viewing The restore button in deleted images does not seem to work as expected sometimes

Since the switch to the new editor (which I do like a lot), bullets don't seem to format properly and what it shows me in the editor doesn't always match what's on the frontend. (Example: Editor will show a numbered list formatted properly but on the front end, the numbers will be completely wrong). I've also noticed that with Decision Trees in the new editor, headers are center-aligned whether I've formatted them that way or not (and I never use center-alignment).

The links are marked as broken but they aren't.

The Swfity AI Chatbot responses contain a link at the end that redirects to the Homepage. Instead of linking to an article or to a category, it links to the Homepage of the KB.

https://app.screencast.com/HJ0qhVcxyEXdi