Bugs

When we access a published article in the editor, it randomly generates a new draft version. Actions we noticed triggers this: Copying the article title/subtitle Sometimes we don't do anything and it happens too

The AI used two articles as sources to provide an answer but only listed one.

When editing a published article and manually clicking "Save Draft", the published article becomes unavailable and returns a 404 error. However, if you allow auto-save to run instead of manually saving, the published article remains accessible. Steps to Reproduce: Open an already published article. Make any edit. Click "Save Draft" manually. Try to access the published version of the article via its public link. Observe that it returns a 404 error.

If we manually save a newly created article that only has a title and subtitle, we get redirected to the dashboard, and the article title shows as untitled. To replicate this issue: Create a new article. Add the title and subtitle. Save draft. <Get redirected to the dashboard.> Open the article again. [You'll see that from the article list the name shows "Untitled article" but after opening the article, it'll show the correct title.]

There are published articles that aren't coming up as an option when using @ so we can't link them.

It seems the Find and Replace feature only identifies the matches in an article if we open it first.

When we schedule an article to be published on a specific date, there's no indication of this in the editor so we don't know if it's scheduled or not. It just shows as a regular draft article.

When searching for a specific article, the search results sometimes do not appear—even though the article exists in the Knowledge Base. However, once the page is refreshed, the search begins to work properly and the correct results are displayed. Steps to Reproduce: Navigate to the search bar on the frontend. Search for a known article title or keyword. Observe that no results are displayed. Refresh the page. Perform the same search again — results now appear as expected.

When creating a redirect from anchor link A to anchor link B, the Redirect To field removes the anchor path from the URL, leaving only the article slug Instead of: https://subdomain.helpjuice.com/target-article-2-test#my-heading-b-0 It's added as: https://subdomain.helpjuice.com/target-article-2-test

Issue 1: the titles disappear and switch back to Untitled Article in the dashboard and editor. This seems to be random. Issue 2: The article has a title, if we go back to the category page the title now is Untitled Article title-here , and if we go back to the editor the title also switched to that and the slug to untitled-article Issue 3: the article title is Untitled Article in the Dashboard but the editor still has the title. However, the slug is converted to untitled-article