Feature Requests

We would like to have archived/unpublished articles removed from the broken links report as well as the expired articles.

Our users have asked for a way to share the results easily, either a print or email button. Additionally, we would like to be able to control the referenced articles more. The answer is usually accurate, and the correct reference is included, but amongst inaccurate references - and the accurate reference is usually not the first one when there are inaccurate references listed.

As Helpjuice is our primary knowledge site, we will be publishing our calendar of trainings and events here. It would be awesome if there was a native feature for this! The trainings and registrations will be hosted on a separate platform, but the descriptions and links will be in Helpjuice.

Overview: We would like to propose a feature that enables seamless integration between the Knowledge Base system and Azure DevOps. The goal is to streamline the process of updating documentation following a new software release. Feature Details: Automatic Draft Generation Based on Release Content: When a new version is released in Azure DevOps, it typically includes user stories, bug fixes, and new functionalities. We propose that the Knowledge Base system fetches the relevant user stories automatically and generates a draft outlining the changes introduced in the release. AI-Powered Recommendations for Article Updates: To take this a step further, the system could utilize AI to analyze the content of the user stories and suggest which existing Knowledge Base articles reference the updated feature/bug/component. This would allow content managers to easily identify which articles need to be updated, ensuring the documentation stays accurate and up to date. Benefits: Saves time and reduces manual effort in maintaining the Knowledge Base Improves documentation accuracy and consistency Ensures users have access to the most current and relevant information

Currently, the Agent Icon can be set at the bottom left or right. But it should be draggable. Secondly, when we open the chat window, it is very small, so it should have an expand feature. Also as an additional feature if we could also change position of chat window it will be very good option

When in analytics, there is no link to articles themselves. You can click an article name to give you further analytics about the article but there's no link to the actual article which is a bit odd... There should be an icon or something to open the article in question. Mockup attached.

While exporting user data please incorporate group list

It would be great to have a way to select multiple articles and then assign them to review all at once. This would also decrease the number of emails blasted out to reviewers.