Feature Requests

I appreciate the platform's capabilities, but I find myself wishing for a built-in quiz feature. It would enhance the user experience by allowing us to create interactive quizzes directly within the platform, without needing third-party tools.

We would like Swifty to ask follow up questions when a teammate doesn't use complete thought when asking questions.

Include restricted sections when auto-translating information. Going back and manually translating is time-consuming and unnecessary when the auto-translate feature is available for an article.

Just like the Google Chrome extension that you guys have, a matching Microsoft Edge add-on would be fantastic. Some companies don't allow Chrome as the default browser, so catering to those companies would be extremely helpful.

If we create a new article, users will see a notification in the tab, which means there is something new and, they should take a look. Like on Facebook, when we have a new message, in a tab is shown how many new messages we have.

It would be extremely helpful if we could write version notes when editing an article. I cannot overstate how important this is. A perfect example of this exists in KnowledgeOwl: https://support.knowledgeowl.com/help/article-version-notes . Thank you!

Currently, the same Swifty AI customization is applied to all languages. For example: If we wanted to customize the Welcome Header text in German for the German KB, it will also be applied to the English KB. We should be able to add language-specific settings.

I would love it if Accordion and Tab titles would be included in the table of contents. I would also love it if any H1, H2, H3, H4 within the accordions and tabs would be included in the Table of Contents. It just makes sense to give us full control over what we want to include in the TOC. And since we can remove items from the TOC, why not add everything to it and give us the ability to decide what we do and do not want to include. PLEASE - this would be a MAJOR improvement and would help me/us out considerably.

It would be nice if we could add an option to widen the Swifty AI Chatbot window

Our users have asked for a way to share the results easily, either a print or email button. Additionally, we would like to be able to control the referenced articles more. The answer is usually accurate, and the correct reference is included, but amongst inaccurate references - and the accurate reference is usually not the first one when there are inaccurate references listed.