Feature Requests

There's no easy way to check if an article has been inserted anywhere, we have the URL checker, to see if an article has been linked via URL, but no way of checking inserts.

A simple toggle to include or remove admins from Helpjuice analytics.

Some terms might appear quite a few times in a given article, and it might get annoying to have the definitions popping up all over the place through the whole thing, especially if there are a number of terms in the same article. It would be nice to be able to set the definition links to only appear on the first 3 to 5 instances, say.

Current, glossary goes across all languages, which makes it not useful if you have multiple languages for your KB. e.g. Our Japanese audience cannot use an English definition (and we have quite some terms that are not translated in all languages). Making the glossary, or specific terms linked to a language would make this useful for us.

The new automatic creation of versions when any change is made to a previously published article is now making it difficult to identify where/how information has been updated. Can we please make the "Compare with Current Revision" button on the Revision History screen available when a different article version is selected?

Good day all. Would it be possible to customize reports in Analytics, or at least get list of articles published by group, by category, by user and also with total views, reads or searches? It would be very helpful. Thank you!

I would love to see a feature where as Administrator we could manage the keywords/tags. Create a list of the tags which can be used by writers Delete some tags (and reflected on article where the tags are used) Merge some tags (and reflected on article where the tags are used) See a list of article where specific tag is used

Currently, only users with logins can follow articles for updates, which is useful for internal only facing content. As we also have a public facing knowledge base which does not require login, ability for customers to follow articles in the same fashion is essential.

Currently, I get an email notification every time an article is published by someone. But the notification always says "New Article Published..." whether or not it's actually a new article or just an update. It would really be helpful for these emails to differentiate between the two, since we have lots of minor updates, and I want to know when an actually new article gets published for the first time.

We have several teams within our company. Each team is in charge of a Helpjuice "category". The team leader has the role of "collaborator" and the team members have roles of "draft writer". When a draft writer submits an article for Category A, it sends an email notification to Team Leader A, Team Leader B, and Team Leader C. I would like for all draft articles created in Category A to only notify Team Leader A. This could be accomplished by assigning specific Collaborators as moderators over each Category.