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Editor (62)
Wizardshot can't generate a tutorial if it contains more steps
If we record more than 10 steps in Wizardshot, the tutorial can't be generated and we receive a "Oops, we couldn't find this page" message
0
3
Published articles display incorrect names and subtitles
There is an issue where published articles do not reflect their original names and subtitles as set in the backend. Instead, they are displayed with "-copy-..." appended to their titles. The published articles should match the configurations set in the backend for consistency and clarity.
0
1
Aligning Table to the Left or to the Right breaks it out of a Tab
Aligning Table to the Left or to the Right breaks it out of a Tab
0
2
We should be able to add comments to images in the Article Editor
We should be able to add comments to images in the Article Editor. Right now, when we select an image and add a comment it disappears.
0
2
Related Articles aren't displayed correctly when accessing the secret link on incognito
If we access the article via the View Published button on the editor, the related articles we selected are displayed correctly. However, if we access the article's secret link on an incognito tab, the related articles section doesn't show the correct articles.
0
3
[Swifty AI Chabot] The users message and sources link turn to white and aren't visible
When we send a message through the chatbot, the message turns white and is not visible. The same thing happens when we hover over the article source link at the end of the bot's response.
0
3
Some articles in the Answers file that is downloaded through the Backup and Restore section don't have the codes in the left column
0
3
Formatting display issue
We have users reporting that when they access the KB the display of the page has major formatting issues. This is not happening to all of our customers but a good portion is reporting this behavior. We cannot pinpoint what could be causing this issue. Please assist. Please see screenshot below. I did blur some content for privacy but please take a look at the page layout and how the icons and search bar appear.
0
1
Swifty Chatbot's custom icon is not displayed correctly when embedded externally
The chatbot has a custom icon set, however, when embedded externally, it displays the default icon inside the chat, and the widget button is plain white. On the KB, it displays correctly.
0
3
The Toast UI in the Article Editor sometimes doesn't crop images
The Toast UI in the Article Editor sometimes doesn't crop images, we get a new file with a different name, but the image isn't cropped
0
3
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