Segmenting user roles based on categories / Category "Knowledge Owner"
under review
P
Provincial Wallaby
Here’s the user story: I need the ability to assign 1 department specific administrator, collaborator, and draft writer to a category. In this example I want to assign 1 person in Marketing as an administrator, another person in Marketing as a draft writer, and another person in Marketing as Collaborator. But I only want them to have that particular job duty (admin, collaborator, draft writer) for that category – in this example Marketing.
But I also need those same people to have viewer capabilities to the entire library
H
Heliotrope purple Lemming
In general the current user roles have either too little, or too much back-end access. If a user is interested in reporting, they need admin access which also allows publishing and setting changes. Roles need either customizability to access, or there needs to be additional roles. There are multiple requests for better user roles and it's been talked about in several presentation meetings for the last couple years with no traction.
Suggested Roles/Access: All have read access
*Internal Viewer - perfect as is - read only access for public and internal articles
*Draft Writer - keep as is - write, edit, and submit for review
*Reviewer - role for a subject matter expert to edit and sign off that content is accurate, then submit for final review/publishing
*Report Viewer - internal view and analytics access only
*Admin - keep as is - use for admin level access, final reviewers/publishers
*Super Admin - keep as is - used for system admin/final review/publishing
C
Confident Whippet
I can just copy&paste the comment from Thomas Webb:
I would like to be able to restrict editing of articles by category and user group. All articles should remain publicly viewable, but only HR folks should be able to edit HR content, IT folks IT content, etc.
Would be great! to have this functionality!
C
Celadon Whippet
Merged in a post:
Allow assigning roles by group to a category
L
Liquid Ptarmigan
In order to delegate categories to different teams, we would like to be able to grant publisher to different users on different categories
C
Celadon Whippet
Merged in a post:
Restrict Editing by group for categories
D
Dynamic Zebra
I would like to be able to restrict editing of articles by category and user group. All articles should remain publicly viewable, but only HR folks should be able to edit HR content, IT folks IT content, etc.
Emil Hajric
Am I on the right track with this idea?
This is how we'd use it internally at Helpjuice.
J
Jasmine green Nightingale
Emil Hajric
Think it as the permission segmentation on wiki js and you'll have something closer.
C
Celadon Whippet
marked this post as
under review
Z
Zircon blue Bee
We have faced the similar problem where we want to give edit rights to a certain group for a certain department. But it is not possible for now
K
Kobalt Harrier
We have a similar situation where each user can play different roles in different groups. For example, user A needs to be an internal viewer in group A but is a draft writer in group B and a collaborator in group C. Right now, we would need 3 users for that one person since each user has only one role.
J
Jasmine green Nightingale
Any update?
H
Hazel Fish
any update?
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