Show User Their Recently Viewed Articles
A
Aegean Alligator
In the same way that related articles are displayed the user, add the ability to show them their recently viewed articles. Here is an example of this capability.
Note - this list grows as the user browses the KB.
I
Innocent Limpet
I have also requested this. Currently the functionality is there but it is not user-specific, therefore the data would be very generic
https://helpjuice.canny.io/feature-requests/p/make-the-recently-viewed-user-specific
I
Innocent Limpet
Hi Caleb. We have this already for our KB. Perhaps you need to submit a customisation request if you haven't done so already.
A
Aegean Alligator
Innocent Limpet: What you pictured is not done on a per user basis
I
Innocent Limpet
Aegean Alligator: Funnily enough we recently found this out :o Because we were getting the same results for everyone. So i submitted a feature request. I'll link it to this one actually.
A
Aegean Alligator
Innocent Limpet: were they able to implement your request?
I
Innocent Limpet
Aegean Alligator: Hi Caleb. See my comment above. So we asked for the feature, which we got, and it looks great, but then we realised (also thanks to you) it wasn't user-specific, so we submitted that feature request which I linked above.
A
Aegean Alligator
Innocent Limpet: got it. I miss understood and thought yiu submitted a customization. request. Thanks.
A
Accurate Cheetah
This would be a great feature. Can we implement this? :)