Show User Their Recently Viewed Articles
Caleb Scharf
In the same way that related articles are displayed the user, add the ability to show them their recently viewed articles. Here is an example of this capability.
Note - this list grows as the user browses the KB.
Raff Lagatta
I have also requested this. Currently the functionality is there but it is not user-specific, therefore the data would be very generic
https://helpjuice.canny.io/feature-requests/p/make-the-recently-viewed-user-specific
Raff Lagatta
Hi Caleb. We have this already for our KB. Perhaps you need to submit a customisation request if you haven't done so already.
Caleb Scharf
Raff Lagatta: What you pictured is not done on a per user basis
Raff Lagatta
Caleb Scharf: Funnily enough we recently found this out :o Because we were getting the same results for everyone. So i submitted a feature request. I'll link it to this one actually.
Caleb Scharf
Raff Lagatta: were they able to implement your request?
Raff Lagatta
Caleb Scharf: Hi Caleb. See my comment above. So we asked for the feature, which we got, and it looks great, but then we realised (also thanks to you) it wasn't user-specific, so we submitted that feature request which I linked above.
Caleb Scharf
Raff Lagatta: got it. I miss understood and thought yiu submitted a customization. request. Thanks.
Irena Karalic
This would be a great feature. Can we implement this? :)