Set Priority for Articles Shown in Search Results
Val Campos
It would be very handy to set a "search priority" for articles. We have a lot of articles that focus in on specific issues/topics that end up showing at the top of search results for very general search queries. It would be nice to be able to set articles to have a certain priority when the keywords they use are searched so that things like announcements and user guides are shown first in a search without having to be super picky about the keywords that other articles use.
Lucy Sullivan
I agree! I'm sometimes very surprised by what comes to the top of search results. Would love an option to determine priority.
Lynn Marino
I have previously suggested this. A weighted system for results, and the ability to exclude articles from results when necessary. In the past, we had a KB that permitted us to prioritize or weight the results by: title, permalink, body, description, PDFs, meta description, and search phrases (keywords). This would be a HUGE improvement.