Currently, when a user can't find information in the Helpbar, they are given the option to send a message requesting information.

However, the notification they receive lacks context. It arrives in a format that says [Support] Subject, followed by the subject, the person's email address, and the message body.

It would be very helpful if the email arrived saying something like: The user is looking for information they couldn't find.

This message was received from the Helpbar.

Subject:

Message:

User:

Thank you very much.