Internal Viewers to see the "Followed" folder in their dashboard | Voters

Internal Viewers to see the "Followed" folder in their dashboard

Marta Jovetic

When Internal Viewers want to see which articles they follow, they cannot see the list, as they do not have the option to see the "Followed" folder in their Dashboard. Could that be adjusted?

June 17, 2024

Gabi Reinhard

Hello Marta,
Internal Viewers have no access to the edit view. Due to this they cannot follow articles. We solve this via browser. There we create folders in which we save the favorite links. Perhaps this is an option for your users too?
See here:
https://help.helpjuice.com/en_US/new-to-helpjuice/how-to-set-up-permissions-on-helpjuice?from_search=150099054

Marta Jovetic

Gabi Reinhard Thank you!