We will integrate HelpJuice with Cognigy Agent Assist to enhance our customer support operations. However, I know we will encountered a limitation that significantly impacts our implementation—the API call limit of 100.

The HelpJuice API will be utilized extensively to search for answers within the Knowledge Base during both calls and chats. What is the process for requesting an increase in the API call limit? We would like to discuss options for a higher limit to accommodate our operational needs. Is there a way to manage or optimize API calls using JavaScript? Are there any best practices or example scripts available that could help us reduce the number of API calls? Do clients have access to HelpJuice JavaScript resources or repositories on GitHub that could assist in managing API call limits? If so, could you please provide the relevant links or documentation?