Add Image/File Upload Endpoint to API v3
K
Kelp Rooster
We currently use the Helpjuice API v3 to automate the management of our knowledge base articles. As part of our documentation workflow, we store article content and images in a version-controlled repository and have built scripts to inject images into HTML articles before publishing them to Helpjuice.
The current API v3 does not expose an endpoint for uploading images or files programmatically. This forces us to either embed images as base64 data URIs (which significantly increases HTML file size) or upload images manually through the editor UI (which defeats the purpose of our automation pipeline).
What we are requesting:
An endpoint in the API v3 that allows programmatic image/file upload and returns a hosted URL — similar to what happens internally when an image is uploaded through the article editor. Ideally:
POST /api/v3/uploads accepting a multipart file
Response includes the hosted URL (e.g., https://static.helpjuice.com/...) that can be used directly in article content
Support for at least PNG, GIF, JPG, and WEBP formats
Use case:
This would allow teams with CI/CD or scripted documentation workflows to fully automate article publishing — including images — without manual intervention in the UI.