Add ability to customize the "no results" message in AI Chatbot
complete
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Edi Sipka
complete
Hey everyone!
I just deployed add ability to customize the "no results" message in AI Chatbot. Now we are able on Swifty Chat settings to create no results custom message up to 300 characters.
Let me know if you have any concerns or questions.
Ivanna Parra
It would also be great if we could customize the contact form link. Right now, it defaults to the Contact Us page of the KB. However, for accounts that don't use this form or simply want to link to another page/form, it would be really useful if we could customize it.
Stadicus
Ivanna Parra I second that. We don't use the HelpJuice contact form at all for privacy reasons (user might enter security-critical information) and would like to simply point to a different URL.
Ivanna Parra
Stadicus Hi there - good news! You can now customize the no results message and add a different URL in your Swifty AI settings :)
Stadicus
Ivanna Parra Thanks, that's great. But I was looking to also replace the hardcoded contact form in the AI Helpbar.
Muris Brcaninovic
in progress
Muris Brcaninovic
planned