The Swifty AI Chatbot responses contain a link at the end that redirects to the Homepage | Voters

The Swifty AI Chatbot responses contain a link at the end that redirects to the Homepage

Mahir Tokic

The Swfity AI Chatbot responses contain a link at the end that redirects to the Homepage.

Instead of linking to an article or to a category, it links to the Homepage of the KB.

November 1, 2024

Andrea Harvey

This bug greatly diminishes the impact of the Swifty AI. In most cases, the link is provided in a "learn more" capacity, so when the user clicks and isn't taken to the expected page. It creates frustration. The purpose of the AI tool is to create a better experience.

Ivanna Parra

Merged in a post:

Swifty AI responses contain a Link that redirects to Homepage instead to an Article

Mahir Tokic

Swifty AI responses contain a Link that redirects to Homepage instead to an article

November 12, 2024

Ivanna Parra

Merged in a post:

[Swifty AI Helpbar] Ask Swifty AI links to the homepage instead of articles

Ivanna Parra

The links within

Ask Swifty AI

's response are wrong. They link to the homepage instead of the article.

November 12, 2024

Vaishnavi Jai

Yes. This is frustrating. Can the team look at resolving this issue, as quickly as possible?