[Swifty AI Voice Call] Bugs & Feedback
Ivanna Parra
BUGS
- Voice overlaps
- The responses by text since the voice call was released have slowed down, and sometimes doesn't even answer. Other times it provides a no results message and if we ask it multiple times the same question, it finds the answer
FEEDBACK
- The intro to the bot feels also feels a little long. A lot of "I'm thinking" "Let me look at our database" "Thank you for contacting the support team"...I know why you have it :) but anything you can do to cut some of that out so it doesn't feel like as much filler chat.
Andrea Harvey
If you search for a question, Swifty AI returns results. If you ask the AI Voice Chat the same questions, it seems to struggle to return information. It also dictates numbers at the end of the response as if it is reading the article ID out loud. I noticed several errors in the console while using the feature, too. The feature overall seems buggy.