Searching through the Swifty AI helpbar changes the URL from CName to Helpjuice Subdomain | Voters

Searching through the Swifty AI helpbar changes the URL from CName to Helpjuice Subdomain

Winfred Karue

Ivanna Parra

Merged in a post:

[Swifty AI Helpbar] Articles from the search results should open in the custom domain

Ivanna Parra

For example: if we are on the KB's custom domain and open an article from the search results, it will use the subdomain of the KB.

It shouldn't take you out of the CNAME.

Vaishnavi Jai

This affects our knowledge base too. https://help.goldcast.io/ Can I know the status of this issue? Thanks!