PDF files in Files Manager fail to open - they return 500 Error
W
Winfred Karue
When attempting to open certain PDF files directly from the Files Manager, nothing appears; the file doesn’t preview or download as expected.
Steps to Reproduce:
- Open the Files Manager
- Use the search bar to look up an existing PDF file.
- Click on one of the search results.
- Observe that the file doesn’t open or preview.
Expected Behavior:
Clicking a file should open or preview it normally
Actual Behavior:
Nothing happens when clicking the file, and opening it in a new tab returns a 500 Error