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Tijana Vujanac
Edi Sipka, this ticket is resolved, that is, all other articles for now are rendered properly. If we have issues again, we will let you know. Thanks!
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Edi Sipka
complete
Manu J
Edi Sipka, Emil Hajric
It seems the issue is still unresolved. We have several old pages that remain in a published state, but their contents are not appearing via the V3 API.
Could you please check this urgently? We have been waiting for this fix for the past three weeks.
Thank you.
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Edi Sipka
Manu J:
Hey Manu,
Thanks for reply.
Could you please give me a list of articles that are not working properly, while I am currently testing all and updating our documentation, maybe this could help a lot.
Have a nice day,
Edi.
Manu J
Edi Sipka,
Article ID: 2589807 serves as an example.
This article, published on May 30th, has contents. However, the V3 article API returns no contents.
The API endpoint is:
https://{account}.helpjuice.com/api/v3/articles/2589807?api_key={key}&processed=true
Thanks and let me know if you need more details.
Manu J
We have also been facing this issue for the last two weeks. The article content is missing from the API response (v3), even though it is published.
Another issue is that the API returns the content of an older version of an article. Recent changes to the content are not reflected in the response. This may be a side effect of the first issue.
Emil Hajric
Manu J: We're almost done with this one - just waiting for it to go live.
Emil Hajric
in progress