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Ivanna Parra
If you have a multilingual Knowledge Base and try to import a file as an article in a language other than the default, the import process will still default to the main language:
  • During the editing and customization step, you'll see categories from the default language instead of the current one.
  • If you select one of those default language categories, the article will only appear under the Draft & Unpublished and Published tabs — it won’t show up under the Everything tab.
  • After finalizing the import, you'll be redirected to the default language dashboard, not the dashboard of the language you were working in.