In the WYSIWYG editor, sometimes when a user backspaces to delete a character, the cursor jumps to a random point earlier in the document and deletes multiple characters. The writers of my team each thought it was a problem with their computer or keyboard until they discovered it was happening to all of them.

Attaching a recording where a writer attempts to backspace at the end of the last sentence, and the cursor jumps 2 lines up and deletes a space between words.

According to the writer who recorded this: It can be temporarily fixed by highlighting a whole word and hitting backspace. In that case, the word will be deleted and then I can start typing and the backspace will work as expected. But this is the third time it's happened just today.

However, deleting an entire word instead of a single character is not a great workaround and exponentially adds to the time it takes to create or update content.