AI web crawlers are able to extract draft and unpublished articles
Salim Altinsoy
We use AI chat bots on our company website to provide first-line support to customers. It uses various sources of information, one of them being our Helpjuice knowledge base. It seems to be able to crawl draft and unpublished articles and reference them, which should be impossible.
Is the helpjuice webcode leaking these draft articles?
Amanda Stançani
Hi Salim Altinsoy, since we chatted about this in a call and it turns out the issue is related to Cody AI, I'm closing this ticket for now.
If you need to reopen this issue, feel free to contact us via chat or contact me directly at amanda@helpjuice.com.