Freshdesk Integration
complete
Denis Omerovic
complete
Good News!!!
Freshdesk Integration is now live and ready to use. You can install the app on this link https://www.freshworks.com/apps/freshdesk/helpjuice/ or simply search for Helpjuice in Freshworks marketplace. More info on how to use the app can be found here https://help.helpjuice.com/en_US/integrations/freshdesk-integration
Denis Omerovic
in progress
Denis Omerovic
Denis Omerovic
Merged in a post:
Freshdesk integration with knowledge base
a
atsel
When working on a ticket in Freshdesk you have the option to search for articles within the knowledge base in Helpjuice and add the article to the ticket.
Attached is a screenshot with integration within Zendesk.
Do you know when this will be available to Freshdesk?
Oliver Grotkaß
Integrating Freshdesk would bring massive additional benefit to our operation!
Josh Krupa
Yes, please! We are currently making the switch to Freshdesk and I'd love to see integration available as an out-of-the-box feature.
Emil Hajric
Hi Tracey – have you tried our Zapier integration ? What are you looking to accomplish ?
Marissa Fegan
Curious if there is any movement on this one? This came up for us within the last week and would be a lifesaver. Would love to be able to integrate HJ and Freshdesk together.
Race Owen
Please integrate the HJ contact support form with Freshdesk so that when a visitor submits a contact form the article on HJ is also attached of linked in the support request.
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